Privacy Policy
Your privacy and data security are fundamental to our professional LED lighting services
Last updated: January 2024
Introduction
OLPIXEL ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. As a professional LED architectural lighting solutions provider serving engineering companies, lighting contractors, and design professionals since 2009, we understand the critical importance of data security in business relationships.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or participate in our project registration system.
Information We Collect
Business Contact Information
- Company name, business address, and contact details
- Professional email addresses and phone numbers
- Job titles and professional credentials
Project Information
- Technical specifications and project requirements
- Architectural drawings and design files
- Project timelines and budget information
Technical Data
- Website usage analytics and performance data
- Device information and browser preferences
- Communication logs and support interactions
How We Use Your Information
Service Delivery
- • Project design and 3D rendering services
- • Technical documentation and wiring diagrams
- • On-site technical support coordination
- • Product customization and ODM/OEM services
Project Protection
- • Secure project registration system
- • Intellectual property protection
- • Confidential project handling
- • Access control and data encryption
Communication
- • Technical consultation and support
- • Project updates and status reports
- • Product information and certifications
- • Professional industry updates
Business Operations
- • Quality assurance and compliance
- • Service improvement and innovation
- • Legal and regulatory compliance
- • Business relationship management
Data Protection & Security
Our Security Commitment
We implement industry-standard security measures to protect your business information and project data. Our secure project registration system ensures that your intellectual property and confidential project details remain protected throughout our collaboration.
Data Encryption
End-to-end encryption for all sensitive project information
Access Control
Restricted access with role-based permissions
Audit Trails
Complete activity logging and monitoring
Your Privacy Rights
Access & Transparency
Request access to your personal and project information we maintain
Correction & Updates
Update or correct any inaccurate business or contact information
Data Portability
Request your project data in a structured, machine-readable format
Communication Preferences
Control how and when we communicate with you about projects and services
Questions About Your Privacy?
Our team is committed to transparency and protecting your business information. Contact us for any privacy-related questions or to exercise your rights.
Email: [email protected] • Response within 48 hours • Secure communication available